Concierge service for Owners
Our services
For owners of holiday cottages, furnished tourist accommodation, flats or second homes
A tailor-made service for complete peace of mind
We offer several short-term rental management and property management services to meet everyone’s needs. Using a property management service means optimising your income, effortlessly and at no extra cost.
3 management options to suit your needs
Discover our simple and clear packages to take full advantage of our property management services according to your needs.
All-inclusive package
18% of rental income
✔ Setting up seasonal rentals
✔ Seasonal rental management before your stay
✔ Traveller management
✔ Stewardship & maintenance
✔ Monitoring & transparency for owners
Plus Package (without cleaning)
10% of rental income
✔ Setting up seasonal rentals
✔ Seasonal rental management before your stay
✔ Traveller management
✔ Monitoring & transparency for owners
Simple Package (without cleaning or reception)
7% of rental income
seasonal
✔ Seasonal rental management before your stay
✔ Monitoring & transparency for owners
Replacement Package
On quotation
À la carte packages tailored to your needs
✔ Traveller management
✔ Stewardship & maintenance
✔ Monitoring & transparency for owners
In addition, we can adapt to any specific, one-off requirements (such as when the manager of a holiday cottage is going on holiday, for example). Please do not hesitate to contact us for a free quote!
Setting up seasonal rentals
Housing study
✔ Rental potential analysis
✔ Price positioning/seasonality
✔ Recommendations for improvement (equipment, decoration, etc.)
Advertisement management
✔ Writing advertisements and taking photographs of properties
✔ Multi-platform online listing (Airbnb, Booking, Abritel, etc.)
✔ Setting the opening schedule
✔ Filling optimisation
Traveller management
Passenger information (multilingual)
✔ Responses to pre-stay enquiries and personalised advice
✔ Arrival and departure instructions
✔ Assistance during your stay and handling of simple incidents
✔ Proposal for a concierge service for travellers
Reception & departure of travellers
✔ Personalised or independent welcome
✔ Presentation of the accommodation
✔ Key management
✔ Checking the accommodation after the guest has departed
Reviews & reputation
✔ Request for opinions
✔ Responses to comments
✔ Platform claims and dispute management
Seasonal rental management before your stay
Reservation management
✔ Creation of a personalised welcome booklet for the accommodation
✔ Calendar synchronisation
✔ Cancellation and change management
✔ Managing passenger requests prior to booking
Dynamic pricing
✔ Optimisation of housing occupancy rates
✔ Price adjustments based on season, events, and demand
Stewardship & Maintenance
Professional cleaning
✔ Household organisation and supervision
✔ Checking the cleanliness and condition of the accommodation
✔ Linen management (linen provided by the owner)
Housing monitoring
✔ Regular checks on general condition
✔ Reporting damage
✔ Tracking of equipment and consumables
Transparency
✔ Monthly report
✔ Regular communication
✔ Prior approval of expenses incurred
✔ Availability, discretion and ongoing advice
Discover our additional services for managing your second home throughout the year.
FAQ for property owners
Find answers to frequently asked questions here to guide you quickly and efficiently.
We take care of managing your holiday rental according to the package you choose: posting the advert online, managing bookings, communicating with guests, organising stays and liaising with owners. You retain control of your property, while we manage the day-to-day running.
You benefit from transparent monitoring: up-to-date calendar, summary of bookings, income generated and exchanges possible at any time. We prioritise clear and regular communication.
Rent is collected directly by the owner via booking platforms. We act solely as a concierge service provider and invoice our services according to the chosen package. This means you retain complete control over your cash flow.
Yes, absolutely. You set your personal occupancy periods in advance and we block those dates in the calendar. Your property remains 100% under your control.
Depending on the package you choose, we organise cleaning, property checks and maintenance between each rental. You can rest assured that the property will be clean, checked and ready for the next guests.
Arrange a quick, no-obligation telephone appointment, or write to us for more information!